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These days, cyberattacks are inevitable for any and all businesses, regardless of size or sector. Businesses that use computers with outdated firmware are particularly vulnerable to an attack and all the security risks associated with it.
What is firmware?
Firmware is a basic type of software that is embedded into every hardware component in computers, computer peripherals (e.g., keyboards, mice), printers, mobile devices, and Internet of Things devices.

Is your customer service department lagging in terms of quality? If so, it may be time to review the call quality of your customer service representatives. One of the best ways to do that is to use your Voice over Internet Protocol (VoIP) system’s call recording feature.

Note-taking is a vital skill in life. Whether you’re in a board meeting, conference, or lecture, you’re bound to list, quote, or summarize certain points in order to recall and better understand them later. Thanks to new technologies, you now have more ways to take notes than just using pen and paper.

Making an outstanding website is not just about aesthetics. It’s also about giving site visitors and customers a great user experience while they browse your products and services. Having a good website is especially important now that people spend way more time browsing and shopping online than ever.

It’s essential to have antivirus software installed on your business computers to protect these against viruses, malware, ransomware, and spyware, among others. However, not all antivirus programs are created equal. If you’re looking for the best antivirus software, consider the following points.

Bring your own device (BYOD) and choose your own device (CYOD) policies have been shown to enhance employees’ flexibility, productivity, and job satisfaction. If you’re thinking of adopting one of these strategies, here are some things to consider.

Hackers launch denial-of-service (DoS) attacks to render IT systems and networks inaccessible to intended users. Large corporations’ web servers used to be frequent targets, but nowadays, every business can become a victim. Hackers have also started launching attacks on Voice over Internet Protocol (VoIP) systems.

Sharing your calendar on Outlook is a great way to keep your team on the same page about specific events and workflows. Fortunately, Microsoft 365 makes doing so a lot simpler. Here are the ways to share or publish your calendar on different versions of Outlook.

In the event of a disaster, businesses must make sure that their servers and data are safe. Many companies, however, wrongly assume that merely having data backups guarantees business continuity. Here are other top mistakes companies should avoid when preparing for the worst-case scenario.

Social media can be an effective tool for sharing experiences, building professional connections, and broadcasting conventional healthcare announcements. However, posts that contain client or patient-specific information can have dire consequences for healthcare organizations.