Healthcare
HIPAA obligations, imaging systems and practice software that cannot go down in the middle of an appointment.
RAM-Tech clientSouthern Grace Hospice
Healthcare IT
We Make IT Simple.
Managed IT, cybersecurity and compliance from a team that answers the phone. Predictable pricing, real people, since 1999.
Keep your business running, protected and compliant.
Most IT problems do not start with broken equipment. They start with things nobody is watching. We watch them.
1
Proactive Support
- 24/7 proactive support
- Security updates, installed on a schedule
- A help desk that answers
2
Security First
- Endpoint and email protection
- Pen testing and scans
- Staff awareness training
3
Compliance and Continuity
- HIPAA and industry rules
- Tested backups
- Disaster recovery planning
Serving growing businesses since 1999.
Meet RAM-Tech
Locally owned, locally staffed, and still here since 1999.
You are not calling a national help desk that rotates a new name onto your account every quarter. You are calling a company that has been doing this since 1999, with the same owner and the same people.
Meet the team
Real Ticket Reviews
Three outcomes every business should expect from their IT.
Fewer issues. Faster support. Excellent advice.
When you have these three things, your IT services help your business grow. Here is how we achieve them.
01
IT systems that work
- A full IT plan from the initial onboarding
- 24x7 proactive support spots problems before they cause downtime
- Weekly maintenance prevents common problems
- Backup and disaster recovery protects your data
- Daily system checks eliminate surprises at the start of your work day
- Managed security prevents viruses and provides secure remote access
02
Fast and effective support
- Atlanta-based help desk to remotely solve issues
- On-site support as needed
- Support for phones, tablets and computers
- 24x7 support as needed
03
Excellent advice
- Develop and implement a full IT plan
- Quarterly proactive IT plan reviews
- Consulting on IT trends and new technology
- Purchasing advice for new hardware, software and other upgrades
Small businesses are the easiest targets.
Two free resources, no sales call required. Find out what an attacker can see, and what to fix first.
Run your free cyber score
Free security guide.
Three areas every business should address to reduce risk and build a security-aware team.
Download the ebook
Every industry has rules and deadlines of its own.
These are the three where we have the deepest knowledge.
CPA and finance
Client financial data, tax season load, and the security expectations that come with holding both.
RAM-Tech clientEason CPA
Finance IT
Legal
Case files, discovery deadlines and confidentiality requirements that leave no room at all for data loss.
RAM-Tech clientEdge and Kimbell Law, LLC
Legal IT
McDonough, Georgia
Contact us
Real people. Real accountability.
Our office is on Decatur Road in McDonough. You get people who know your network and your name, backed by the tools and process of a firm that has been doing this since 1999.
1999Serving Georgia
55,000+Service calls
20+Years combined experience
McDonough, GAServing the Southeast
Everything your business needs from an IT department.
Managed IT Services
My business needs someone to handle IT.Proactive support, patching and a help desk that answers, with predictable pricing.
Learn moreCybersecurity
I need protection from ransomware and phishing.Layered protection, testing and staff training built into the agreement.
Learn moreIT Compliance
I have HIPAA or industry rules to meet.Practical help with the policies, controls and documentation you need.
Learn moreBackup and Recovery
I need my data safe if something fails.Tested backups and a continuity plan, so an outage stays an inconvenience.
Learn moreCloud Services
I want my team working from anywhere.Cloud sync, virtualization, and moving off aging servers the right way.
Learn moreVoIP Phone Systems
Our phones need to just work.Business phone systems that follow your team, at a price you can plan around.
Learn moreHardware as a Service
I need equipment without the big upfront cost.Workstations and servers supplied, maintained and replaced on a schedule.
Learn more
Questions we get
Before you pick up the phone.
Do you actually come on site, or is it all remote?
Both. Most issues get resolved remotely because that is faster for you, but our office is on Decatur Road in McDonough and a technician can be on site when the work needs hands on it.
How is the pricing structured?
Predictable Pricing. Service agreements where you pay for what you need and use, which means no unexpected invoices at the end of a bad month.
We already have someone handling IT. Can you work alongside them?
Yes. Some clients bring us in to cover the areas their internal person does not have time for, such as security, backups and compliance work.
Can you handle HIPAA requirements for a medical or dental practice?
Yes. RAM-Tech is an HIPAA approved IT services provider and works with healthcare practices that have to demonstrate compliance.
What happens first if we get in touch?
A free consultation. We review your current setup, point out the risk areas and tell you what we would change. There is no obligation attached to it.
We can help
Not sure what you need?
Tell us a little about your business and someone who knows the answer will get back to you.